ASAP Roofing

Gabrel Romero
1 Star
I should have known... A girl came to my door after a hail storm and "helped" me file a claim while promising to use ASAP Roofing to complete the job. they didn't get the job stated until December, and used their extra crews from Texas (it was two guys). It was around 10 degrees that week and it seemed odd they were continuing to work since it was so cold but I allowed the "experts" to continue. Needless to say, five days later, assuming the job was done I climbed the ladder only to find the roof 1/2 done. There were shingles, tools, buckets etc. I called them and eventually a new crew came. It took about three weeks to fully complete. Soon after completion as the warmer weather arrived we began to see our ceiling bubbling. It turned out all of the external piping was never sealed and the slow leak had been seeping into my attic for months. My entire ceiling was damaged. It cost me an additional $4,000 to repair. In the mean time they were requesting payment!!! They continue to request payment. I will fight this until I die. They are everything that's wrong with the world. Had they walked away, payed to have the roof fixed, it would be over but they chose otherwise. This has been an absolute nightmare! Run... don't walk, run away from this horrible company. The name alone is all about being the first place to call. Keep scrolling, do yourself a favor! Thomas G Romero
Monday 15th April 2019

Debbee Jackson
5 Star
We had a great experience with ASAP Roofing. I will say we were hesitant at first since we weren't looking to replace our roof and they just knocked on our door. We didn't realize how much hail damage there was until we saw the pictures and our insurance company confirmed it. We met with Kevin who was very knowledgeable and explained how they would work exclusively with our insurance company. And they did! We worked primarily with Kevin as our project manager but Tyler also stopped by a couple of times. Both are very professional. They were on time for our meetings, returned our phone calls, and answered all of our questions/concerns. Kevin called periodically to let us know how things were moving along, when the project would start, and when the supplies would be delivered. He even called after the job was complete to tell us we had overpaid and they were sending us a refund check. His dedication to customer service was outstanding. We would most definitely recommend ASAP roofing!
Thursday 1st February 2018

jay westcott
4 Star
I was not sure I really needed a new roof but thought I would look into it. Contacted someone at ASAP (recommended from someone I work with) and quickly someone was on my roof. This personable young man said yes I had evidence of hail damage and we contacted my insurance who also handled this situation quickly and professionally (Madison Insurance/Auto-Owners). The ASAP roofer and the insurance inspector set up a meeting and soon were on my roof determining the extent of the damage and what the insurance would cover. ASAP helped me pick out a suitable shingle and set a date for my roof to be installed. The supplies were dropped off and the roofers came on the correct date and time. The workers worked hard and managed to finish mostly before the heavy rains of this past summer. The roof looks great! I am very happy with the job ASAP and the roofers did. There was also damage to rain gutters and a metal awning. If I have a complaint about ASAP it is that they were slow on finishing this aspect of the job and could have communicated what was going on better. In the end the new awning is also great. So I would recommend ASAP to others without hesitation.
Wednesday 11th December 2013

William Townsend
5 Star
ASAP roofing was great! I used them for a hail-storm insurance claim in the Murphy Creek Golf Course neighborhood. They had great prices, were efficient, and easy to work with. They certainly made it easier when dealing with the insurance company. The roof job was perfect and had no issues (even 90+ days later). I was able to get a different colored shingle for no extra charge. They were fast and did a great job in cleaning the job site. I absolutely would recommend ASAP roofing. -Will
Thursday 9th January 2014

Cynthia Sanford
5 Star
Thank you, ASAP Roofing! This has been the best experience I've had with a roofing company. Chase was honest and upfront with the contract. He wrote in for me, that should the insurance company not agree to pay the full amount minus my deductible, the contract was void. He stayed on top of the insurance approval for me including having them pay for interior water damage due to a leaking roof from the last company to replace the roof. He called several times to let me know how things were coming along with the insurance company and to let me know when materials would be delivered. Materials were delivered the day before work began. The crew showed up on time, were courteous, worked quickly, and cleaned up after themselves. Someone from ASAP (sorry, I don't remember his name!) showed up before the crew left to make sure I was happy with the work and to answer any questions I might have. The new roof was installed early December 2015 and so far, NO LEAKS!
Friday 18th March 2016